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Support > Check > Master data not (or no longer) available

Master data not (or no longer) available

It may happen that when checking an entry proposal, the master data is not or no longer available. For example, no existing suppliers or ledgers are proposed anymore or they cannot be selected.

The following error message may also be displayed:

Error message

Sorry, no matching options

This is often caused by a malfunctioning link to the accounting software.

To resolve this situation, 2 solutions can be applied:

Note!

When the link is renewed, the master data should be updated next