Jeroen works at ReFleet, a company that provides services for the owners and operators of rail vehicles, trams, trains, buses and more. He talks about how they support national and city operators. He also reflects on the importance of teamwork. Within ReFleet but also with external parties, this plays an important role. And about how their recent switch to TriFact365 was a valuable choice in this.
Specialisation
The importance of specialisation is woven throughout ReFleet’s organisation. For example, the team consists of specialists who understand various aspects of the specification, procurement, construction and implementation process and thus help customers prepare optimally for the arrival of new equipment. They do this by optimising work processes and implementing the right tools. Projects that stretch over the long term, with major investments and a focus on the future. This division of roles enables them to offer the entire process from purchase to commissioning.
Implement
In fact, in addition to purchasing, sales and construction support, they also prepare the rest of the organisation for the arrival of new vehicles. This includes optimising work processes, implementing the right tools and preparing the organisation as a whole for the arrival of new vehicles. Jeroen’s specialism lies particularly in guiding the implementation in the standing organisation.
Administration
Bastiaan — a colleague of Jeroen’s — has other responsibilities and is involved in administrative tasks, among others. About two years ago, they implemented AFAS for part of the administration. Because of its convenience and good integration, they recently linked TriFact365 to it. Another part of the administration and administrative process, namely booking the invoices, is mainly handled by the accountant.
Distribute
The integration between TriFact365 and AFAS enables an effective division of roles with their accountants, who process some of the administrative tasks. By assigning different users different responsibilities. In this way, it is easy to collaborate in TriFact365, as different users have different responsibilities. With the right division of roles and tools, everyone can reach their full potential.
